Terms & Conditions
Welcome to Feel Good! These terms and conditions (“Terms”) govern your use of the Feel Good website (“Website”) and the purchase and sale of products from the Website. By accessing the Website and making a purchase, you agree to be bound by these Terms. Please read them carefully before proceeding.
General
a. South African Law: The Feel Good webshop operates within the laws of the Republic of South Africa. These Terms shall be interpreted and governed by the laws of South Africa, and any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the South African courts.
b. Age Restrictions: By using the Website and making a purchase, you represent that you are at least 18 years of age or have obtained parental or legal guardian consent to use the Website and make purchases.
c. Privacy Policy: Our Privacy Policy outlines how we collect, use, and protect your personal information. By using the Website, you consent to the collection and use of your personal information in accordance with our Privacy Policy.
Product Information and Pricing
a. Product Descriptions: We make every effort to provide accurate and detailed descriptions of our products. However, we do not warrant that product descriptions, images, or other content on the Website are error-free, complete, or up-to-date. Please contact our customer support team if you have any questions or concerns about a product.
b. Pricing: All product prices displayed on the Website are in South African Rand (ZAR), inclusive of any applicable taxes. We reserve the right to change prices at any time without prior notice. However, such changes will not affect the prices of products already ordered and paid for.
Orders and Payment
a. Order Placement: By placing an order through the Website, you make an offer to purchase the selected products under these Terms. We reserve the right to accept or reject your offer at our sole discretion.
b. Order Confirmation: Upon successful placement of an order, you will receive an email acknowledging receipt of your order. This email does not constitute acceptance of your offer. Acceptance and formation of a contract occur when we dispatch the ordered products and send you a separate email confirming shipment.
c. Payment: Payment for orders must be made in full at the time of purchase. We accept various payment methods as indicated on the Website. You are responsible for providing accurate and up-to-date payment information.
Shipping and Delivery
a. Delivery Areas: We currently offer shipping within South Africa only. Please refer to our Shipping Policy for more details on delivery options, costs, and estimated delivery times.
b. Delivery Address: You are responsible for providing a correct and complete delivery address. We cannot be held liable for any delays or additional costs arising from incorrect or incomplete address information.
c. Delivery Risk and Ownership: The risk of loss or damage to products passes to you upon delivery. Ownership of the products is transferred to you once we receive full payment.
Returns and Refunds
a. Return Policy: We offer a return and refund policy as outlined in our Shipping and Returns Policy. Please review this policy carefully for detailed information on eligibility, return process, and refund procedures.
Intellectual Property
a. Website Content: All content on the Website, including but not limited to text, graphics, logos, images, and software, is the intellectual property of Feel Good or its licensors and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, or modify any content without our prior written consent.
Limitation of Liability
a. We strive to provide accurate and reliable information and products. However, we do not guarantee that the Website or products will be error-free, uninterrupted, or meet your expectations. In no event shall Feel Good be liable.