Privacy Policy

Thank you for visiting Feel Good. We are committed to protecting your privacy and ensuring the security of any personal information you provide us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website.

Information We Collect:

When you make a purchase on Feel Good, we collect certain information necessary for the fulfillment of your order, such as:

1.1. Contact Information: We collect your name, email address, phone number, and shipping address to process and deliver your order.

1.2. Order Details: We collect information about the products you purchase, including the quantity, price, and any additional preferences you may provide.

Use of Personal Information:

We use the personal information collected for the following purposes:

2.1. Order Processing: We use your information to process and fulfill your orders, communicate with you regarding your purchase, and provide customer support.

2.2. Shipping and Delivery: We share your shipping information with our trusted third-party shipping partners to ensure the successful delivery of your order.

2.3. Legal Compliance: We may use or disclose your personal information as required by applicable laws, regulations, or legal proceedings.

Data Retention:

We only retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the information is no longer needed, we will securely dispose of it.

Protection of Personal Information:

We take appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Disclosure of Personal Information:

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. We may, however, share your information with trusted third-party service providers who assist us in operating our website and delivering our products and services. These service providers are contractually obligated to maintain the confidentiality and security of your personal information.

Your Rights:

As a user of Feel Good, you have certain rights regarding your personal information. These rights include:

6.1. Access: You have the right to access and receive a copy of the personal information we hold about you.

6.2. Correction: You have the right to request correction of any inaccurate or incomplete personal information we have about you.

6.3. Deletion: You have the right to request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.

Compliance with POPIA:

We are committed to complying with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy is designed to fulfill the requirements of POPIA and protect your privacy rights.

Changes to this Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using the information below:

info@feelgood.co.za

Thank you for trusting Feel Good with your personal information. We are committed to providing you with a safe and secure online shopping experience.